Fedex Career Options

The Fedex Man

This is a great Fedex career if you want to be the face of Fedex. Qualities that a Fedex driver has are organization skills, flexibility and accuracy. The job of a Fedex driver is to work inside an assigned area, build positive and long lasting relationships with the customers on your route and deliver an outstanding customer experience.

With a career as a Fedex driver, you take pride in your vehicle, the services you offer and your appearance. Typical Fedex drivers make an above average income and have the opportunity to work out while earning that nice living.

An appropriate license is required with a clean driving record.

This is an excellent Fedex Career for the man or woman that likes physical activity as well as managing your local area.

Customer Service Representatives

The customer service agent is also a face to face Fedex career and requires a certain mindset and personality to perform the job well. The job of a CSR at Fedex takes dedication to understanding the needs of each customer and going above and beyond to do whatever is required to help them achieve their needs.

Patience is an absolute must, a good listener and being kind as a general attribute all come into play as well as a real desire to aid others. An attention to detail and accuracy is also required and if you have problem solving skills you are on your way to a nice career at Fedex.

If you have previous experience in a call center, positions with direct customer interaction and enjoy a fast moving environment that is advance technologically, this Fedex career may be for you.

Handlers – Warehouse and Ramp

Handlers almost never see a Fedex customer but they have an important role in that they are the folks that make sure that your Fedex package gets to the right place in a timely manner. This is a good Fedex Career move if you’re into some grunt work because you will be doing some sorting and moving of packages.

Checking labels for correct destinations and using advanced scanner technology, you will be identifying packages that are domestic as well as the packages that would need to pass through Customs.

A ramp handler is a great Fedex Career for the individual that wants to be involved in the aircraft industry. Ramp handlers work at airports and locations with aircraft operations ensuring that the packages of the customers are loaded on the planes and offloaded quickly as well. In an environment such as this, safety is a priority.

In order to perform at a high level in both of these Fedex Careers, a flexible approach, an attention to detail and of course that commitment to a safe work area.

Customs (Import/Export)

Fedex Careers such as this work with Customs officials as you will be involved in the international delivery process. In order for packages to be shipped out of country, formal documentation is required for clearance with Customs. You will use our in house computer system and prepare documents such as required.

Specific and special training is required and Fedex will invest in qualified individuals.

Fedex Careers such as this require excellent communication skills, attention to detail, and ability to make sound numerical decisions as well as previous administration experience.

Customer Financial Services

Those that choose one of these Fedex Careers, ensures that the customers understand their billing and work to resolve any issues or problems. The customer financial services team talks directly to the customer providing information and satisfactorily explanations requiring payments.

In this Fedex Career, you may have to customize solutions or use standard ones set by the company and excellent communication skills are a must. Fedex Careers such as this require a common sense approach in most instances as well as using sound judgment as these traits will enable you to work though some of the issues with customer billing. Compromise is key in many situations as customer retention is key to building a strong business.

If you are interested in functioning in the sales end of Fedex Careers you may be amazed at the massive and impressive array of products and services offered to customers. Fedex offers cutting edge solutions in their complex product line and there is high value in what is offered to the clientele.

A Fedex career as a sales person can be an inside sales representative working the phones to develop and maintain business or it can be an field sales representative that manages an assigned territory. Sales people make expert recommendations for services based upon a professional evaluation of the needs of the customer.

If this area of Fedex careers holds an interest for you, you will want to be a person that enjoys setting targets and goals, loves interaction between people and is motivated by the recognition of a job well done.

Operations Management

Pursuing a Fedex Careers as a manger, you oversee the most important part of Fedex; the good people that have careers with Fedex. If your team performs well, our global reputation for service and excellence remains at a peak.

A born leader that has the ability to generate trust and respect, a manager for Fedex needs to be able to see things from many different perspectives so your team can give the customers of Fedex the ultimate experience in outstanding customer service.

Constantly coaching, communicating and encouraging, you will be interacting with other department heads and managers to ensure fluidity in the movement of Fedex packages.

Those that choose this instead of some of the other Fedex Careers will get constant training and have a varied background.